refund policy:
refunds or credits will not be issued for canceled classes or seasons due to natural disaster, government emergency, health crisis or force majeure (act of god).
no refunds or credits will be issued after week 3 of the season for regularly scheduled programming.
refunds or credits requested prior to week 3 of the season for regularly scheduled programming will be given for the remaining sessions only. all requests for refunds must be made in writing and emailed to [email protected]. notification must be received 24 hours prior to the class.
refunds will not be issued for failure to attend a scheduled class.
refunds do not include any service fees charged by payment processing software
should soccer minis find it necessary to remove a child from a class, a refund will be issued after deduction for classes already attended.
the annual membership fee and uniforms payments are non-refundable.
no refunds will be issued for failure to attend a make-up class.
payment policy:
with a monthly installment option, a deposit is charged to your credit card at the time of registration. your credit card on file will be charged the installment amount on a monthly basis from time of purchase, until the balance is paid in full.
if a child has an unpaid balance from a previous season, the outstanding balance must first be paid in full before continuing in the current season. in this case, any payments submitted for the current season will be credited to the previous season until the account balance is paid.
make-up classes and cancellations:
while we can’t always predict the weather, we work hard to try to make the best decision for the children. soccer minis will make every effort to determine the status of class no later than 1 hour before the scheduled start time of class, based on available hourly weather forecasts and field closures beyond our control. we will cancel classes due to adverse weather conditions with short notice or while class is in progress if the safety of the children is in question. if we do cancel a class, we will notify you only via the gamechanger app.
soccer minis will hold up to two (2) make-up classes one or two weeks following the last scheduled class for classes cancelled by soccer minis. in the event of inclement weather on a scheduled make-up class date, there will be no additional make-up dates scheduled.
soccer minis reserves the right to cancel any program due to insufficient enrollment. upon cancellation, a refund for the cost of the season, minus any processing fees.
if a class or season needs to be canceled for any reason, soccer minis may provide alternative programming as a replacement.